cv66 ne Terms and Conditions

These terms and conditions ("Terms") apply to the cv66 ne platform and all services under it. These Terms form a legal agreement between cv66 ne ("Platform", "we", "us") and the user ("you", "member").

cv66 ne is an online gaming platform offering slots, live casino, cricket betting, football betting, and other gaming services. By accessing any part of the site, creating an account, or using any service, you confirm that you have read, understood, and agreed to these Terms in full.

These Terms are written in Bengali and that version is authoritative. In the event of any ambiguity due to language or translation, the Bengali text takes precedence. These Terms apply alongside other policies such as our Privacy Policy and Responsible Gaming Guidelines.

To create an account on cv66 ne, you must meet the following conditions:

• Each person may create only one account. If the same person operates multiple accounts, all accounts will be closed and the associated balances may be forfeited.
• All information provided at the time of registration must be truthful, complete, and your own. Creating an account using false or incorrect information is prohibited.
• The mobile number and email address used for account registration must be valid and belong to you.
• Opening an account in someone else's name or identity is strictly prohibited.
• cv66 ne reserves the right to reject or approve any account application.

If your details change after registration, notify the support team as soon as possible. cv66 ne will not be responsible for any issues arising from outdated or incorrect information.

All gaming activities on cv66 ne are for persons aged 21 and above only. Minors are strictly prohibited from creating accounts or using any gaming services.

cv66 ne reserves the right to verify a member's age and identity at any time. You may be asked to submit any of the following documents for verification:

• National Identity Card (NID)
• Passport
• Driving Licence
• Documents consistent with your mobile banking account

If required documents are not submitted on time, the account may be temporarily suspended and withdrawals may be held. Failure to verify age will result in permanent account closure, and the associated balance may be forfeited.

It is entirely your responsibility to keep your account password and login details confidential. cv66 ne will never ask for your password or OTP by phone, SMS, or email.

• Do not share your login details with anyone.
• If you suspect unauthorised access to your account, notify the support team immediately.
• Using another person's account, or allowing others to use your account, is prohibited.
• cv66 ne will not be responsible for any loss resulting from third-party access.

The currently active payment methods on cv66 ne are bKash, Nagad, Rocket, and Upay. These mobile banking services can be used for both deposits and withdrawals. The minimum deposit amount is ৳200 (per method) and the minimum withdrawal amount is ৳1,000.

Withdrawals are generally completed within 5–30 minutes. However, if a verification process is ongoing, a withdrawal may be delayed somewhat.

• The mobile number used for withdrawal must be registered in your own name.
• If the details of the payment method used for deposit and withdrawal do not match, the withdrawal may be put on hold.
• To withdraw bonus funds, the relevant wagering requirements must be met.
• cv66 ne may request additional verification for suspicious transactions.

cv66 ne currently offers a welcome bonus for new members — a 100% bonus on the first deposit, up to ৳10,000. After receiving the bonus, it must be wagered 25 times, meaning you must place bets equal to the bonus amount multiplied by 25 before the bonus funds can be withdrawn. For example: depositing ৳1,000 adds ৳1,000 in bonus, giving a balance of ৳2,000, and the wagering requirement is ৳1,000 × 25 = ৳25,000.

General rules regarding bonuses:

• A bonus is not guaranteed money — it can only be withdrawn once the specified wagering requirements have been met.
• Each member may receive each promotional offer no more than once. Taking bonuses using multiple accounts will be treated as fraud.
• cv66 ne reserves the right to change or cancel any bonus offer without prior notice.
• In cases of bonus misuse or breach of terms, the bonus will be cancelled and any associated winnings may be forfeited.
• The weekly cashback benefit linked to VIP membership is provided in accordance with the applicable cashback rate and terms.

cv66 ne offers various categories of games including slots, live casino, sports betting, and fishing games. Each game has its own rules, which can be found within the game.

• Bets or payouts resulting from a software error or technical fault may be considered void.
• Exploiting any technical error on the site is prohibited.
• In sports betting, odds are subject to change and the odds applicable at the time a bet is accepted are final.
• If a match or event is cancelled or left unresolved, cv66 ne will make the final decision regarding the relevant bet.
• Any complaint regarding a game result must be raised with the support team within 72 hours.

The following activities are strictly prohibited on cv66 ne, and if identified, the account will be closed immediately:

• Fraudulent activities, such as using bots or automation software.
• Creating multiple accounts to obtain bonuses or promotional benefits.
• Attempting to manipulate gaming outcomes.
• Using the platform for money laundering or illegal financial activities.
• Attempting unauthorised access to systems, networks, or software.
• Harassing or showing disrespectful behaviour towards other users.
• Conducting transactions using fake or another person's payment method.

cv66 ne reserves the right to take legal action against those involved in prohibited activities and may pass relevant information to the appropriate authorities.

cv66 ne believes that gaming is a form of entertainment and should always remain within limits. We encourage members to play consciously and responsibly.

If you experience gaming addiction or excessive play, you can request self-exclusion or deposit limits yourself from the Responsible Gaming page. These features include:

• Setting deposit limits: fixing a maximum amount for daily, weekly, or monthly deposits.
• Self-exclusion: a request to suspend the account for a set period of time.
• Reality check: regular reminders to take breaks.

Gaming applies to those aged 21 and above — complying with this rule is the ethical responsibility of every member.

cv66 ne reserves the right to temporarily or permanently close an account without prior notice in the following circumstances:

• Breach of these Terms.
• Involvement in prohibited activities.
• Failure to verify identity or age.
• Suspicion of fraudulent transactions.
• Extended period of inactivity.

If there is a valid balance before account closure and no terms have been breached, cv66 ne will consider returning the relevant balance. However, in the event of a terms breach, the balance may be forfeited.

Members may also request account closure themselves through the support channel.

cv66 ne is not responsible for the following:

• Session loss due to internet disconnection or device issues.
• Delays or failures in third-party payment processing.
• External factors such as natural disasters, server attacks, or unavoidable technical issues.
• Loss resulting from a member's negligence or sharing of login details.

cv66 ne always strives to provide the most secure and reliable service. However, an absolute guarantee of uninterrupted service cannot be given.

How your personal information is collected, used, and stored is described in detail in our Privacy Policy. cv66 ne uses SSL encryption and other security technologies to keep your information safe.

By creating an account, you consent to cv66 ne using your information for the following purposes:

• Account management and identity verification.
• Transaction processing and ensuring financial security.
• Improving service quality and providing customer support.
• Fulfilling applicable legal obligations.

The website, software, graphics, logos, content, and all materials of cv66 ne belong to cv66 ne or the relevant content providers. These materials:

• May not be reproduced, distributed, or used commercially without the written permission of cv66 ne.
• Members are granted the right to access and view them for personal and non-commercial purposes.
• Collecting any part of the website through scraping or automated tools is prohibited.

If you have a dispute or complaint, please contact the cv66 ne support team first. We provide assistance in Bengali and English via 24/7 live chat and email.

If the issue is not resolved through the support team, cv66 ne will follow a formal complaints process. When submitting a complaint, please include the following information:

• Account username or registered mobile number.
• Date, time, and description of the incident.
• Relevant transaction ID (if applicable).

cv66 ne will review the complaint within a reasonable time and communicate its decision. For general questions, quick answers are available on our FAQ page.

cv66 ne reserves the right to modify, add to, or remove any part of these terms and conditions at any time. The date any changes take effect will be reflected in the "Last Updated" date at the top of the page.

For significant changes, cv66 ne may send a notification to members at their registered contact details. Continued use of the site after changes have been made will be taken to mean that you have accepted the new terms. If you object to the new terms, please request that your account be closed.

If you have any questions or comments about these terms and conditions or any service provided by cv66 ne, please contact us:

• Live Chat: 24/7 support via the chat button at the bottom right of any page on the site.
• Email: [email protected]

Our support team provides assistance in both Bengali and English. To learn more about cv66 ne, visit our About Us page.